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Developing talent through inspirational training since 2003

Inspiring Training and Development Courses

Training Course Outline

The Management Academy is a progressive development programme enabling managers of all levels from any background to enhance their people management delivery.

Who will benefit from the "Open" Management Academy

Whether you're new to managing, a seasoned manager wanting new ideas or a senior manager wanting to refresh your skills, the Management Academy offers you the most up to date solutions you need to be the best manager you can be.

80% of the UK workforce stated they have left their manager, NOT their organisation.

Staggering isn't it ?

To think of all that waste of talent and experience due to poor management. In our extensive experience managers get promoted to their role due to one or more of the following reasons:

  • They are the best at the technical role they play within the organisation (sales, Finance, Chef, teacher etc)
  • They have been there the longest, so a reward for longevity of service
  • It's their turn as the person before you just left so you get to try ! 
  • If they are not promoted they'll leave and take their skill set (and possibly clients) with them.

Hardly the best criteria for leading and managing your workforce is it ?  

How did you become good at what you do in your job ?
Training, learning, development and possibly assessments and even qualifications ?

The same therefore is true to become a better manager.

Why do we think we'll just pick it up as we go along ?

This is possible but the price is far higher than any development programme or intervention you'll invest in.

The Management Academy offers managers and potential managers the essential skills, tools, experience and pragmatism to get the very best from their people and deliver the results your organisation wants.


The open Management Academy is delivered via 8 interactive modules covering the essentials in:

  • People management
  • Performance management

You as the manager (training module 1)

What is expected of you as a manager in YOUR organisation ?

Not text book theory, just specific requirements you need for your team and organisation to thrive.

You'll design your own 360 degree Capabilities Matrix to gain greater self awareness and valuable feedback from others to hone your managerial skills in to implemented benefits.

Start with yourself before imposing your management on others. 

Defining Management and what this means in practice

The Different roles of the manager and how to be good at all of them.

Time and Life Management (2)

The importance of the Compass as well as the Clock to be personally effective for you, your team and the orgainsation.

Understanding the difference between Urgency and Importance and how to prioritise efficiently in control.

Handling interruptions

Control v no control and how to act accordingly

Reinstating the element of Choice and the impact this will have on everything we do.

Managing distractions

How to employ a closed door policy as well as an open door policy and why this is essential 

Understand what's the Best use of my time right now !

Effective Communication (3)

Communication is the root to all problems and the heart of all solutions when we get it right !

Utilise the power of Active Listening to enhance your effective communication in all situations 

Appreciate the challenges of modern communication and how to work with them and the people who use them for maximum understanding of your message 

Use the notion of 'Seek first to understand then to be understood' to gain the respect you need to be the best manager you can be.

Setting objectives aligned the North Principle in your organisation, communicating the direction with clarity and full understandinG.

Holding productive meetings

Learn and utilise the 3 Golden rules of Effective Communication to excel in getting your message across and the results you expect.

Motivation (4)

Why can't we motivate our people and if we can't how do we get results ?

How to inspire extraordinary performances from ordinary people

Understand and work to enhance the relationship between Motivation and Happiness, because ALL of your people want this. Trust us we've done the research ! 

Learn how to use the ABCD model of motivation every day to get the best from a highly motivated workforce.

Enable people to perform tasks willingly to the best of their ability by enhancing their readiness so they understand the importance and they have the confidence to do it. 

Learn how to recognise and Value individual and team contribution so your people will want to continue performing at their best level.

Lead2Succeed (5)

  • What is Leadership and how does it work within your role within your organisation ? 
  • Is there a difference between Leadership and Management in the modern working world ?
  • Understand how to lead different people in different situations for the best possible results 
  • Utilise different approaches for different performance levels
  • Generate enhanced desirable followership gaining respect as a leader
  • Take away Task Analysis, the most pragmatic tool in the programme that will fundamentally enhance your performance as a leader

Recruitment and Retention (6)

Learn the true cost of recruitment and the impact of poor practice on your bottom line

Understand the recruitment process so you can Plan, Do and Review for best return on investment
Learn how to identify the right candidate for your organisation
Focus on cultural fit for sustainable success
Consider the many different interviewing styles to assess the candidate fit for your team and organisation
The purpose and power of Induction
Plan the Development of your new starter so they earn their salary as quickly and as effectively as possible

Delegate to Accumulate (7)

Realise the Barriers and Benefits of Delegating and Delegation

Learn how to Get more output for less input
Master the employment of the different levels of Delegation
Plan how you Delegate a task with the maximum certainty of the best results 
Proportion the right Accountability, Responsibility and Responsiveness through Ownership

Managing Performance (8)

Conduct effective one to one reviews to inspire performance  

Set, agree and review performance objectives and targets with a clear line of sight to the organisational aims.
Understand the difference between learning and training and use the most suitable approach to develop the talent within your team
Plan and evaluate your learning and development appreciating the different learning styles and learning media to ensure maximum return on investment


There are work based exercises given as homework so all delegates can implement their learning as soon as they return to the the workplace.

Delegates graduating from the Management Academy gain confidence in areas where they used to struggle, they are more assertive, enabling, focused and collaborative ensuring people are part of the solution in the organisation and less of the problem.

Delivery and Investment

The open Management Academy is delivered over 4 one day workshops with one workshop per month. 
£995 + VAT per delegate
£950 + VAT per delegate when 2 or more delegates attend the same open Academy from the same organisation.

In-house Academy programmes vary in design and delivery to suit the organisational wants and needs and to accommodate the constraints of the working environment. For more  information on our In House options please click here.

Additional Information

Tea, Coffee and Lunch is provided on all open programmes

The next Open Academy will be held at the address below :

Christ Church

Jubilee Square


GU21 6YG

  • I like the "Open" Management Academy because my team get to meet other pople in business, different sorts of business and different sorts of people who are within management.

    Being able to share that infomation and look at it from a different point of view from a different business has been absolutely invaluable.

    It's really inspired people to progress within their role.

    It's really been a part of their career plan


    Carey Galloway, Director, Spec Savers

Case Studies case studies

  • Spec Savers attend The Open Management Academy

    Specsavers is an international company providing a trusted eye care service, affordable glasses and contact lenses to a number of countries in Europe and across the globe.

View more Case Studies

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