News
Latest News
“What if…..” Is technology de-skilling our workforce?
How many ‘Apps’ do you interact with on a daily basis? 5, 10, 15 or more. Recently I was helping a CEO prepare for an industry presentation about the platformisation of business and a quick straw poll survey of his team revealed an...
How Do I Manage?
Yet more research has emerged this week about the butterfly effects of poor management and management styles on the workforce and in particular their productivity and wellbeing. According to a new report from the CIPD and...
Do one off management training and development programmes work?
Not according to Emma Donaldson-Feilder and Rachel Lewis (Kingston University) whose research programme won them the¨ “British Psychological Society Practitioner of the Year Award” 2014. Phase 2 of the research "Developing...
What is the cost of untrained staff to your business?
Spend for Profit, Discount for Profit, Cut back or Train for Profit? In times of business uncertainty and faltering sales, there is an historic trend to cut down on research, training, and advertising spend. It would seem that too...
233% greater customer loyalty
Companies with an employee engagement program enjoy 233% greater customer loyalty* Employee engagement programs help companies enjoy 26% greater annual increase in revenue* The Open Management Academy offers just 15 managers and...
Do you have a blind side?
Do you have a blindside?I suspect we all have to a certain extent, no more so than when we criticise others for not maintaining a standard we expect or find acceptable. This could be anything from the service we get from a...
Much kneaded but hasn’t risen!
This could be any conversation between bakers or contestants of ‘British Bake Off’. If you don’t put the effort in or have patience, maybe not maintain a consistent heat in the oven or let a breath of fresh air in too soon. The...
How do you get a motivated workforce?
How do you get a motivated workforce ?Lesson number one : You cannot motivate people !Class dismissed ! Each and everyone of your people makes a rational decision about what they do. Are they motivated enough to do what is asked of them...
How To Get Return On Investment From Management Training
According to award winning research there are 8 elements that need to be considered and implemented if employers are to gain maximum Return on Investment (R.O.I) for management training and development programmes.Expressions has...
Communication: Everyone is connected, but are we really connecting?
In this ever increasing digital world we are more connected than ever before. People have more ‘friends’ on Facebook than they can ever possibly converse with if they were ‘REAL’ friends. Professionals have hundreds of connections on...
Are You An Undercover Boss
Undercover Boss is a British reality television series that started in 2009 with 2 episodes and then a second series of 6 episodes culminating in a Franchise exported to the USA, Australia and Europe.Each episode follows a "new employee"...