Cultural Architecture

As we approach and navigate through different generations in society our people and our organisations must remain fit for purpose.

Almost always this requires change. Whether this is a slight shift in your delivery proposition or a full cultural transformation.

The truth is people don’t like change despite being one of the most adaptable creatures on the planet. We are creatures of habit, and we work hard to create habits that mean we can perform with minimum outlay of time and effort. This is a skill we look to master and to alter this means unlearning and relearning which is typically where resistance comes from. 

Expressions work with individuals, teams and whole organisations to assist behavioural, collective and cultural alignment maximising predetermined success. Using our own Projection Model™ we work on fully understanding the ‘Why’ behind existing behaviours as well as the case for the shift.

Then we facilitate a focused review of the existing and potential obstacles that might get in the way of success and then create a plan of action to remove or work around these identified obstacles to arrive at the desired destination.

Specific examples include:

Challenging 40+ year legacy attitude towards ‘Management’ from front-line employees.

This archaic behaviour was eroding the organisation’s ability to compete in the new era and threatening the livelihood of the very people at the heart of the challenge.

There was disengagement, disorganisation and even sabotage within and across departments. By raising awareness, allowing employee voice, and listening to the real issues, appreciation was generated, and mutual respect was attained.

We tend to hold on to negative emotions for longer than positive ones and as such this very situation was preventing progression, and success for mutual benefit.